IT Director (2018 - Present)
What is your “Real” job position?
How did you first get into the learning and development world?
I joined Dealer.com in 2014 originally as a Support Analyst after getting my Bachelors in Computer Networking & Information Security at Champlain College. I eventually got the opportunity to serve as a Senior and then a Product Support Specialist, which is a fancy term for what is essentially a coach or knowledge expert. In that position, I identified areas of opportunity in how we onboarded our newest Support Analyst and quickly revamped the entire curriculum from the ground up. I've been exploring the world of Instructional Design and Training since!
What's one piece of advice you'd give to someone just entering this line of work?
Never stop trying to learn. As trainers and Instructional Designers, we're essentially professional learners and should embrace that. Try your hardest to surround yourself with individuals that know far more than you do, soak up as much as you can. Don't forget to show them your appreciation or be willing to pay it forward when the time comes.
Where can we find you when you're not working?
Most of my free time these days is spent with my daughter who was born last March (2018) and my wife. When I'm not parenting or exploring the world with them, I can either be found on my motorcycle or playing a wide array of games ranging from tabletop RPGs, to video games of all assortments.